ALTERRA PROPERTY GROUP
Alterra Property Group is searching for highly professional candidates to join our team!
Open Positions
Position Overview:
The Front Desk Receptionist / HR Administrative Assistant serves as the first point of contact for clients, tenants, vendors, and visitors to the firm. This role manages front desk operations while providing administrative support to the Human Resources department. The position requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced commercial real estate environment. Majority of this role is the Front Desk duties.
Key Responsibilities:
Front Desk & Administrative Duties
- Greet and assist visitors, clients, brokers, and vendors in a professional manner.
- Answer, screen, and direct incoming phone calls.
- Manage the reception area to ensure it is organized and welcoming.
- Handle incoming and outgoing mail, packages, and courier services.
- Maintain office supplies/snacks inventory and coordinate orders.
- Assist with scheduling meetings, conference room bookings, and office calendars.
- Support general administrative tasks such as filing, scanning, and document preparation.
- Coordinate with property management or brokerage teams for visitor access when needed.
- Client meeting set-up.
Human Resources Support
- Assist HR/Director of Culture with onboarding new employees (paperwork & orientation scheduling).
- Maintain employee records and HR files in compliance with company policies.
- Support recruitment activities such as posting job listings, scheduling interviews, and candidate communication.
- Assist with benefits enrollment and employee documentation.
- Track employee time-off requests and maintain HR databases or spreadsheets.
- Ensure confidentiality of sensitive HR information.
Requirements:
- High school diploma or associate degree required; bachelor’s degree preferred.
- 4+ years of receptionist, administrative, or HR support experience preferred.
- Experience in commercial real estate, property management, or professional services is a plus.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Familiarity with HR software or applicant tracking systems is beneficial.
Competencies:
- Professional communication and customer service skills.
- Strong organization and multitasking ability.
- Attention to detail and confidentiality.
- Time management and problem-solving skills.
- Ability to work independently and collaboratively.
Benefits:
- Competitive salary, based on experience
- Medical, dental, and vision coverage
- 401(k) plan
- Career development programs
- Paid parental leave
- Wellness and mental health resources
Location:
Philadelphia, PA
Job Type: Full-time, On-site
Alterra Property Group is an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, age, marital status, physical or mental disability, sexual orientation, gender identity, military status, or any other basis protected by federal, state, or local law.
Alterra Property Group Leasing Associates are the front people of our businesses. Our Leasing Associates must possess exceptional sales ability, customer service and people skills. Our Class A portfolio requires fine detail to building appearance, budgets, financial reporting and upholding the best standards for our residents, team members, and partners. Alterra Property Group offers competitive compensation, with performance bonuses and benefits.
Responsibilities:
- Leasing Apartments
- Advertising and marketing
- Scheduling Tours with flexibility
- Hosting open houses
- Strong closing techniques and goal oriented
- Reporting market trends
- Processing Rental Applications and preparing appropriate documents
- Work closely with management on daily operations for the success of our properties
Requirements:
- Minimum of 1-2 years’ luxury leasing experience, and knowledge Property Management software systems
- Exceptional closing techniques, communication skills both written and verbal, as well as active listening
- Willingness to be at the property when required, emergencies and some non-traditional hours and some weekends.
Alterra Property Group Property Managers are the leaders in our businesses. Our Class A portfolio requires fine detail to building appearance, budgets, financial reporting and upholding the best standards for our residents, team members, and partners. Alterra Property Group offers competitive compensation, with performance bonuses and benefits.
Responsibilities:
As a Luxury Property Manager you will motivate and develop your team to achieve effective team and individual results at the community. In this vital role, you drive the success of both the leasing office and work with maintenance team to provide the best experience possible for your residents and potential customers.
- Be hands on leader
- Preparing for daily operations
- Strong Communication skills and reporting of property
- Managing team schedules to the business needs
- Leading a team to success, through positive coaching, mentoring and training and team environment
- Leasing/sales, forecasting property trends
- Successfully reaching sales and retention/renewal goals
- Marketing your community to attract potential residents
- Building and Facilities/Maintenance comprehension with local, state and federal regulations
- Budget planning, adherence and variance reporting
- Cap Ex project planning and reporting
- Managing vendor relationships
Requirements:
- Minimum of 3 years’ luxury property management experience, and Property Management software systems
- Exceptional communication skills both written and verbal as well as active listening
- Proven success of managing people, processes, and driven to succeed and exceed expectations
- Willingness to be at the property when required, emergencies and some non-traditional hours and some weekends.
Alterra Property Group Maintenance Technicians are why are residents continue to call our communities home. Our Class A portfolio requires fine detail to building appearance, while upholding the best standards for our residents, team members, and partners. Alterra Property Group offers competitive compensation and benefits.
Responsibilities:
- Knowledge with carpentry, electrical, plumbing, and HVAC skills.
- Strong communication and follow-up skills, both with residents and other team members.
- Team environment and take direction from a Service Manager.
- Being on call on a 7 day a workweek rotation will require flexibility.
- Multi-tasking and adaptation are key elements to success! The Service Technician must efficiently handle a changing environment and be capable of dealing with multiple people and various situations simultaneously.
- Lifting some heavy equipment
Requirements:
- HVAC-certified and have 2-3 years of maintenance experience, preferably in some form of facilities or building environment.
- Willingness to be at the property when required, emergencies and some non-traditional hours and some weekends.
- Dependable transportation, tools, team player
