The Analyst, IOS Operations will provide support Alterra’s national Industrial Outdoor Storage (“IOS”) portfolio. Based at Alterra IOS headquarters in Suburban Philadelphia, the Analyst will assist in the day-to-day operational execution and provide analytical support to ensure consistent, efficient management of a ~400 property portfolio.

• Coordinate with and between key operations functions, including Asset Management, Property Management, Maintenance, Lease Administration, Marketing, and Accounting.
• Assist in developing and standardizing property management processes and tools across the IOS portfolio.
• Support reporting efforts by gathering data, preparing summaries, and helping deliver materials for senior management review.
• Monitor property-level operations to ensure adherence to company standards, developing mechanisms to proactively highlight and escalate property and portfolio level issues.

• Assist related to tenant delinquency tracking, post-closing integration tasks, property inspections, correspondence, and vendor management.
• Collaborate cross-functionally to document and streamline operational workflows, working inside and outside of the operations realm.
• Compile and analyze property performance data to identify trends, inefficiencies, and opportunities for improvement.
• Support tenant relations efforts by coordinating responses to inquiries, tracking service requests, and escalating concerns where appropriate.
• Help maintain contract and vendor databases, ensuring accurate records and timely renewals.
• Lead special projects to improve operational efficiency and portfolio performance.

• 2-4 years of experience in commercial real estate, property management, or a related field.
• Strong analytical and organizational skills with high attention to detail.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); exposure to Yardi, MRI, or other property management platforms is a plus.
• Bachelor’s degree in business, real estate, finance, economics, or a related field.

All candidate information will be handled with strict confidentiality in accordance with EEO guidelines.

Alterra Property Group is an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, age, marital status, physical or mental disability, sexual orientation, gender identity, military status, or any other basis protected by federal, state, or local law.